The State of UX in 2020

We have seen a lot this year. After curating and sharing 2,411 links with 358,917 designers all around the world, we have identified a few of the trends our industry has been writing, talking, and thinking about. Here’s what to expect for UX in 2020.

We have always talked about 2020 as an iconic year. Most of us have participated in at least one “2020 vision” project within our companies. Turns out 2020 is finally here, and it is now time to bring our so-called visions into fruition.

This is our fifth consecutive year publishing a trends report. If you have read any of our previous editions, you know this is not an article about UI trends, but rather a more holistic analysis of UX Design as a discipline. We’ll be covering the tools we use, the methods we apply every day, how we collaborate with one another, the career challenges we face, and how our community can make an impact on the world around us — one that we, consciously or not, have helped to design.

While last year we the design community reflected on how the experiences we create can impact the world (from enabling tech addiction to influencing democratic elections), this year’s report carries a more positive outlook: 2020 is the year of pragmatic optimism. It is the year for designers to conscientiously improve not only the digital products people use every day, but also our companies and our industry.

What follows is our review of the past and analysis of the present, with an ever-watchful eye on the future of UX.

Hope you enjoy the ride,



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