The UX of banking

Monzo, Revolut and Starling—often called the challenger banks—have built billion-dollar businesses around the belief that they offer the best overall banking experience. But are they actually any better, or is it all clever marketing? To answer that question I opened 12 real bank accounts, and logged everything. Each chapter provides a forensic analysis of a…

The Freelance Contract

The Freelance Contract Fair and secure work relationships need a contract. Not having one is dangerous for both parties and can lead to misunderstandings, false expectations and ultimately lost time and money.